Gonser Gerber Institute FAQs and Policies

Posted May 17, 2013 ·

Below are the answers to some common questions about the Gonser Gerber Institute Webinars and Workshops. Please feel free to contact us if your question isn’t listed, or should you need more information.

How much does it cost to register?

The cost to register for a webinar is $295, or $145 for current clients of Gonser Gerber. (If you are unsure if you are a current client, contact the Institute to verify. Most clients will have a Gonser Gerber consultant that they work with on a regular basis.) This fee is per institution, so your entire team can participate in the same program for one fee. This fee also includes a recording of the webinar and a copy of all of our materials.

The cost to register for our Gonser Gerber Institute Workshops is $995, $895 for each additional registration from your institution, or $795 for current clients. This fee includes meals, a binder and/or a usb drive of materials, and two-days of programming featuring Gonser Gerber consultant faculty.

You may register for any of our upcoming programs online at http://www.gonsergerber.com/advancement-consulting/institute/

What do I need to participate in a webinar?

To view the presentation, you will need a computer with an Internet connection. To hear the audio, you may call in using a toll-free number or use your computer speakers. We currently use a software called GoToMeeting/GoToWebinar from Citrix, who have created a reference guide for participants that you might find helpful.

Each registration is provided one phone line/website log-in that will be sent to the email address used during the registration process. If you require more than one log-in (for example, your development team is located in two different buildings and each building would like to use their own conference room) you need will need additional links for those other sites. Two weeks before the program date, you will get instructions to send us the first name, last name and email address of anyone who needs their own link.

You will receive emails from GoToMeeting/GoToWebinar and the Institute with web links that you use to connect to your program.

Will the webinar be recorded? How long after the session will the materials be available?

All of our webinars are recorded. A link to view the recording will be emailed to all participants on the afternoon following the session. We also provide a copy of the materials that we presented along with the recording.

The recording is provided to you as a streaming video link.

How do I subscribe to the Institute mailing list?

We welcome you to subscribe to the mailing list, which you can do using this link.

Will there be handouts for participants? Can I obtain a copy of the presentation afterwards?

We do prepare and share handouts, although it is our practice and preference to send the materials after the program. In our experience, having hard copies of the presentation in front of you prevents you from paying attention to what is happening on the screen in real time, as well as encourages you to skip ahead and miss critical content in the context in which it was prepared. If you do require the materials prior to the program, you need to contact us in advance to ask for those materials.

Webinar Registration Policy

To be fully and officially registered for a Webinar, we need to receive one of the following at least 24 hours prior to the start time of the Webinar:

  • Online by credit card or PayPal, or
  • Payment by check, or
  • Approved purchase order number.

Failure to do so will result in the cancellation of your registration.

All purchase order payments should be received no later than 30 days after the Webinar.

Webinar Cancellation Policy

Full Webinar refunds will be made for cancellations received 24 hours or more prior to the start time of the Webinar. All but $50 will be refunded for cancellations received within 24 hours of the webinar.

Workshop Registration Policy

To be fully and officially registered for a Workshop, we need to receive one of the following at least 20 business days prior to the first day of the Workshop:

  • Online by credit card or PayPal, or
  • Payment by check, or
  • Approved purchase order number.

Failure to provide one of the three above will result in the cancellation of their registration.

All purchase order payments must be received no later than 30 days after the last day of the workshop.

Workshop Cancellation Policy

Full workshop refunds will be made for cancellations received 20 or more business-days prior to the workshop. All but $250 will be refunded for cancellations received less than 20 business-days prior to the first day of the workshop.

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