You and your Advancement colleagues are likely good at thanking donors. Experience suggests you send thank you letters within 24-48 hours of receiving gifts, make targeted personal phone calls to offer thanks, send handwritten notes, recognize donors in annual reports, and maybe even gather annually to thank donors in person. But experience also shows you…
If you want to raise more major gifts – especially during our disrupted world of 2020 – the path is simple: Invite more prospective donors to make them. That’s it. Sure, you can fret all you’d like over the impacts of the pandemic. You can spend your time commiserating with colleagues about the disruptions caused…
What comes to mind when you think of the word stewardship? Thanking? Recognizing? Expressing gratitude? Making wise use of resources? Perhaps you think of all of these things or something entirely different. First-Level Stewardship: Expressing Gratitude The first level of stewardship involves making sure our donors receive a timely thank you and ensuring they know we…
What is the one thing you can give today that takes less than five minutes, builds constituent loyalty, increases donor retention, and improves the physical and psychological health in you and others? Gratitude. Is this on your to-do list today? It should be. Because here’s the thing about gratitude: When we give it, it grows relationships (this…
“What amount could this donor give if she was enthusiastic about this request and our institution was her number 1 charitable giving priority?” “What amount am I going to invite her to give?” “What amount do I think she will give?” Far too often, major gift officers either do not know or are vague in their answers to the first 2…