Letting The Outside In

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I visit with many college and university presidents, nonprofit executives, and other leaders. When I ask, “so, how are things right now?” I often get one of two types of answers: A reflective, introspective response focused on what is happening within the institution. How things are progressing with the leadership team, for instance.  Or, how…

I Need Better Data

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“I need better data,” is the response we often hear (and sometimes give ourselves) when we are uncomfortable with a next step. Consider: “I need more data before I know how much to invite him to give. . .” “I need better data before we can run an accurate list of donors who gave at…