There are two types of pressures gift officers can embrace. On the one hand, many gift officers can feel pressured to invite the biggest possible gift from a donor as quickly as possible. This pressure can cause gift officers to feel as if they have to “ask big,” and “not leave money on the table,”…
“We’ve gotten some push-back from the direct mail piece we sent. People are saying we ask for money all the time.” “People complained that we sent too many emails on our giving day.” “We’ve had people hang up on our phonathon callers.” Whenever I hear these types of observations from advancement folk, I regularly ask…
Not when or where do you think best. We all have stories of that a-ha moment while taking a shower or waking up with the solution to an especially thorny problem we are facing. But, how do you think best? Do you think best by bouncing ideas off of other people? Do you think best by scribbling…
“I’ll ask them what impact they want to make.” This was the answer I received recently when I asked a gift officer what question they might pose to a donor couple in order to get into the major gift giving discussion the gift officer was seeking to have with them. On the surface, this would…
What’s the 1 specific thing you want a prospective donor to do based on receiving your direct mail? What’s the 1 specific thing you want an alum to do based on their interaction with your social media campaign? What’s the 1 specific thing you want to accomplish with the prospective major donor during your visit?…
There are at least 3 reasons why giving should be a key aspect of a governing board’s work: Board member giving signifies to employees, donors, and the broader community that they believe in and fully support the CEO. If the board desires the CEO to be successful, then personal giving of some amount from each…
First, the printing press made knowledge and information distributable to those who could read. Then, terrestrial radio and television broadcast knowledge and information to anyone with the hardware to receive the signals. Next came the searchable internet which connected hardware so that the whole planet (mostly) could share knowledge and information. Now, we are experiencing…
We focus a good bit on inviting donors to “leave a legacy.” Or, talking with donors about their giving legacy. But what about your legacy in this work? Will you be known as a person who encouraged others on the team? Will you be viewed as the individual who put the mission or the cause…
Whether we have 5,000 or 500,000+ constituent records in our database, the percentage of “engaged constituents,” is far less. For example, if we define “engaged” as giving recently, or showing up at an event, or interacting via social media, or opening an email, or receiving a direct mail piece, etc., it is not uncommon for…
Advancement leaders talk a lot about “engaging our community.” It could be engaging our alumni community. Or, even more specifically, engaging our young alumni community. It could be engaging our town, city, or region. It could be engaging our campus community. Or, engaging our school community. But, we talk about “engaging our community” a lot. We make…